Calendar

The following events and public classes will be held in the coming months.

Events

SCP Executive Forum
18 June 2009, London

This unique event for executive level professionals provides an opportunity to network with your peers, discuss challenges and strategise on the future direction of the services industry.  Read more...

 

Public Classes

Account Management for Support
   
    10 - 11 February 2009, Windsor
    22 - 23 June 2009, Windsor
    11 - 12 November 2009, Windsor

Field Service Manager
   
    3 - 7 November 2008, Windsor
    18 - 22 May 2009, Windsor
    2 - 6 November 2009, Windsor

Knowledge-Centered Support Foundations Workshop
   
    21 - 23 October 2008, Windsor
    21 - 23 April 2009, Windsor
    6 - 8 October 2009, Windsor

Problem Solving & Troubleshooting
   
    18 - 19 November 2008, Windsor
    11 - 12 March 2009, Windsor
    18 - 19 November 2009, Windsor

Support Professional
   
    9 - 10 December 2008, Windsor
    25 - 26 February 2009, Windsor
    13 - 14 May 2009, Windsor
    9 - 10 September 2009, Windsor
    9 - 10 December 2009, Windsor

Support Specialist
   
    14 - 15 January 2009, Windsor
    1 - 2 July 2009, Windsor

Support Supervisor
   
    7 - 9 October 2008, Windsor
    24 - 26 March 2009, Windsor
    20 - 22 October 2009, Windsor

Support Manager
   
    26 - 30 January 2009, Windsor
    8 - 12 June 2009, Cork
    21 - 25 September 2009, Windsor

Service Representative
   
    Taught as an onsite class only.

 

Related resources

Career Development

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